Reviews & Testimonials
CLIENT PERSPECTIVES
Find out What Our Clients Say About Our Services
Craters & Freighters was founded to meet the needs of companies and individuals with heavy, oversized, high-value, awkward, and time-sensitive shipments that other shipping companies refused to handle. Since 1990, Craters & Freighters has provided comprehensive packaging, crating, and shipping solutions to clients around the globe. These clients include Fortune 500 high-tech and software companies, the world’s top museums and art galleries, and residential consumers.
Shipping Virtually Anything to Virtually Anywhere
“There isn’t much we haven’t shipped in the last 25 years,” says Diane Gibson, CEO and founder of Craters & Freighters. “Recently, we’ve ventured into the emerging unmanned systems and robotics industry. It’s a great niche for us because many of the prototypes being shipped need a custom design and engineering packaging solution. We’ll ship virtually anything to virtually anywhere. I can make that statement because we have professional packaging engineers on staff to provide unique custom-designed and engineered packaging solutions.”
Testimonials
Electronics Crating & Shipping
“Many of our servers cost more than $400,000. Craters & Freighters comes to our site to pick them up, pack and crate them, track their travels and take care of things at the other end. When our clients see a Craters & Freighters box arrive at their site, they see the quality packaging and attention to detail that they would expect from us.” –West Corporation
Fragile Shipping
“The way that you and the rest of the employees in your office handled our shipment was impeccably professional throughout the whole process—pricing quotes, insurance, scheduling pickup, packing/crating the items, and securing transport for two delivery locations on opposite sides of the country.” –Megan Ball
Arts & Antiques Shipping
“I buy, sell and ship antiques all over the world and deal with shipping companies every few days. I know it sounds over the top but they are the best I have ever dealt with. It felt like I was talking to a friend that truly cared about me and my concerns; this is something I have never felt from a shipping companies employees before. Craters & Freighters Corporation is the top of the industry and can be trusted to handle any shipping needs.” –Carleton
Industrial Crating & Logistics
“You and your staff were absolutely awesome! Your providing me with the pictures of the unit taken during the uninstall process helped me immensely. It enabled me to hire the proper company to install the unit and will assist greatly during the reinstallation process. The level of service received by your company is above what a freight company normally provides! Also, when we had a last minute change to the ship to address, your staff accommodated the request at a reasonable price without interruption to the delivery date. Thank you for the professional, high quality service you provided.” –Debbie S.
International Shipping
“You can’t put a price on confidence and Craters and Freighters handles all details of complex shipping needs with efficiency, refreshing friendliness, professionalism, and exquisite attention to detail. After finding out we needed a fragile item shipped to Europe with only two days’ notice, we were desperate. We frequently use other large-scale shippers, but based on past experiences that were unpredictable and quite messy, we knew we needed to explore other options. Additionally, we needed a custom crate built to ensure that our item arrived in mint condition. We couldn’t believe C&F was able to pull off our request and this truly could not have been a more positive experience.” –Remington Designs
Antiques Crating & Shipping
“Craters & Freighters people were on-site, pleasant and, very importantly, on time. Craters & Freighters handled my antiques with special care knowing how sensitive the paint was and the impact any scratch could make on the final value. The furniture was delivered on schedule. Craters & Freighters unpacked the crates with the same attention to detail they had exhibited when they built and packed the original crates. There was not a scratch, dent or mark. As a matter of fact, there wasn’t even a speck of dust on either of them. They were perfect!” –Americana Antique Dealer
